video consultations

what are video consultations

Due to the ongoing COVID-19 pandemic, your initial consultation with us will be a virtual one, before any face to face hands on treatment techniques can be provided.

Although we aren’t with you in person for this initial consultation and can’t provide our typical hands on assessment and treatment techniques right away, we can still carry out a comprehensive assessment of your injury and get the ball rolling with your recovery virtually.

We do this through having one of our experts assess you, educate you on your diagnosis, provide you with advice and a tailored home exercise programme to go away with.

In the event your clinician feels you need hands on treatment, or this is your personal preference, then your clinician will filter you into a face to face appointment, but only after you pass our pre-screening for COVID-19 symptoms and risk factors.

If your ache, pain or injury is something that your clinician is confident they can manage virtually, then they will continue to adopt this virtual approach for any follow up appointments you need with us.

Read the information below to find out more about how to book, what you will need and what to expect from your video consultation.

what does a video consultation involve?

We use Zoom for our video consultations, combined with Essential Anatomy 5 and PhysiTrack.

These platforms allow us to effectively educate you on your diagnosis with anatomical models of the body, and furthermore coach you on how to do the exercises we set for you with videos of each exercise.

• At the time of your appointment, click on the link to your video consultation to join your physiotherapist
• Your physiotherapist will introduce themselves, ask you lots of questions and get you to perform some tests and movements in order to identify the root cause of your problem
• Your physiotherapist will then educate you on your diagnosis, using anatomical models of the body to help you to understand exactly what’s going on
• Your physiotherapist will then give you a comprehensive treatment plan, which will include advice and a tailored home exercise programme that will be sent to you at the end of your video consultation
• If needed, your physiotherapist will then book another appointment with you at a later date